Controlled reliable performance
From disassembling to handling the payment
From the disassembling (roll-back) and the removal of your used devices through transportation to the actual sale there are numerous well-defined processes. We take care of storage, inspection, data erasure, reuse of raw materials and revenue determination. With Notebook 12, each of these steps is in accordance with ISO 9001:2008. We are inspected on a regular basis by independent auditors from TÜV Saar:
We are also certified for environmental management with ISO 14001:2004 by SGS:
The decision to continuously work on the optimization of our individual processes, to keep them transparent and to allow regular inspections, is a conscious decision. Likewise we exclusively choose German specialist firms for the processes of IT-Recycling and raw material recovery. They are verifiably follow the law in every detail.
Notebook12 is also expected to be certified by summer 2015 for ISO 18001. A certification in affiliation to ISO 27001 is also planned.
In addition, we are accredited by the Chamber of Commerce for Munich and Upper-Bavaria (German: IHK für München und Oberbayern) as a training company and may train the following professions:
Businessman / -woman for office management (Instructors: L. Adamenko and H. Maniero)
Businessman / -woman for wholesale and foreign trade (Instructors: L. Adamenko and H. Maniero)
Specialist for warehouse Logistics (Instructor: A. Jaufmann)
Warehouse Operative (Instructor: A. Jaufmann)